A news report has been published highlighting the increasing number of fraudulent transactions serviced via Airbnb.
It was reported that almost 1 million customers have fallen victim to some type of fraud from the website within the last year.
Research into the home sharing company found that one in five complainants had a host cancel their stay at the last minute or never turn up. More than a quarter reported unsafe conditions, such as a bug infestation, or the accommodation not being as described and one in six said they were victim of a scam, such as the host demanding extra cash when they arrived.
The study, conducted by travel blogger Asher Fergusson, quotes Airbnb employees as saying between 3% and 7% of stays turn into a problem. With 80 million trips completed on the website in 2016 that suggests that up to 5.5 million travellers had a bad experience last year.
Fergusson stated; “Airbnb doesn’t require any ID other than an email address and phone number so anyone could be your host.
“They don’t even require real names or profile photos. This means you could end up staying with a criminal, registered sex offender or scam artist.”
This report highlights the importance of holiday financial protection and ensuring your booking provider is ABTA and ATOL protected. Travel companies like Barrhead Travel conduct due diligence on all hotels, airlines, tour operators, cruise lines and travel partners to ensure quality and safety.
Edited by Shannon@BarrheadTravel